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What is Suffolk SAFEKey?

In our commitment to keeping properties safe from crime, Suffolk police are now offering residential and business owners within the county of Suffolk an innovative new service that provides protection and assistance should you lose your keys as well as allowing the police access to your property in the event of an incident occurring whilst your property is unattended.

From as little as £1 a month including VAT (residential) or £3.50 a month including VAT(non-residential), you can enjoy the following benefits:

  • Suffolk SAFEKey branded key fob meaning there is a 90% likelihood that your keys will be recovered if lost when attached to a fob. Each fob carries an identifying number unique to you
  • Cover for your keys if lost anywhere in the EU
  • £10 reward to the finder of your keys courtesy of Suffolk SAFEKey
  • Emergency helpline 24 hours a day, 365 days a year
  • Access to contact details of a nationwide network of approved locksmiths should you need to replace your locks or keys
  • Accessible emergency contact and keyholder details recorded on our secure database letting the police know who to call in the event of an incident at your unattended property – your nominated keyholder is someone you trust and lives in the vicinity of your property
  • A window sticker to confirm your membership to officers attending your unattended property meaning reduced risk of forced entry and potential incurred costs
  • Details of your preferred plumber and glaziers can be stored as a potential cost saving to you


To join Suffolk SAFEKey choose one of the following options:

  • Simply click on the relevant link on this page to register
  • Call the Suffolk SAFEKey hotline on 08444 121 802
  • Print off either the Residential or Non-residential application form and post to us at Keycare SAFEKey, PO Box 325, Shipley, BD18 9DQ
  • Cheques should be made payable to Keycare Ltd, and addressed to Suffolk SAFEKey, PO Box 325, Shipley BD18 9DQ

Please note that payment can be made by credit or debit card and direct debit online or over the phone. Payments are also accepted by cheque. To pay by direct debit online you must be the account holder. If you are not the account holder or the account requires more than one person to authorise the debits please print off an application form and send to us by post.

Advice on keeping your keys safe

How your membership will help to support Suffolk’s wider community

As a member of Suffolk SAFEKey you will be helping communities across the county through The Safer Suffolk Foundation, the Constabulary’s charitable arm. Any money above that required to operate Suffolk SAFEKey is fed directly back into Suffolk’s communities funding community projects that are improving community safety issues, providing young people with positive activities and bridging generational and racial gaps.

For further information please see our Frequently Asked Questions


You can register via the hotline on 08444 121 802 (Lines are open between 8:00am - 8.00pm Monday to Friday and 9:00am - 3:00pm Saturday). Calls are charged at the national rate. Hint: If registering by phone download and complete the postal registration form before you call.

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Use this form for registering or logging in for residential and non residential properties.